Yes, EVA Air flights can be refundable , 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] depending on the ticket type you purchased. Refundable tickets allow you to cancel your flight and receive a full or partial refund, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  while non-refundable tickets may only be eligible for travel credits or partial refunds.

Yes, EVA Air does issue refunds, but eligibility depends on your fare type,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] purchase channel, and the timing of your cancellation. 

Yes, EVA Air does provide ticket refunds, but the eligibility  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and process vary depending on several factors such as your fare type, how and where the ticket was purchased,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and the timing of your cancellation. If you’ve purchased your ticket directly through EVA Air's website, mobile app, or ticket office and your flight is departing from or arriving in the United States or Canada, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  you may qualify for a 24-hour risk-free refund. This policy allows you to cancel your ticket and receive a full refund without penalties if the booking was made at least seven days before departure  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and the cancellation request is submitted within 24 hours of purchase. This rule even applies to non-refundable fare types. Refunds in such cases are typically processed within 7 business days if the purchase was made using a credit 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] or debit card, or within 20 business days for cash or check payments.

For cancellations made after the 24-hour window,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] standard fare rules apply. Refundable tickets are eligible for a refund minus a cancellation fee, while non-refundable tickets usually only allow for the return of unused taxes  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and carrier-imposed fees. In certain cases, EVA Air may offer a travel voucher instead of a cash refund, especially if the ticket was purchased under a promotional or discounted fare. If the airline itself cancels the flight due to schedule changes, operational issues, or other involuntary reasons, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] passengers are entitled to a full refund or a rebooking at no extra charge. To request a refund, passengers can visit EVA Air’s official website, navigate to the "Refund Application/Inquiry" section under "Manage Booking," and fill out the necessary details like ticket number, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] passenger name, and booking reference.

It’s essential to follow the instructions carefully, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] as some travelers report issues when using the wrong option—such as canceling without applying for a refund. Customers are advised to retain proof of cancellation and refund submission, especially if purchased through a third-party travel agency, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] as these are not always handled by EVA Air directly. Additionally, EVA Air strongly discourages submitting sensitive payment or personal data via phone, recommending all refund-related queries go through their online systems  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] or official customer support email. For more complex issues or if you face difficulties online, EVA Air's customer service team in Taiwan is often more responsive  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and may be able to assist in English. In conclusion, while EVA Air does offer refunds, the process can be detailed and requires strict adherence to fare conditions  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and submission protocols. Always review your ticket’s terms and take prompt action to maximize your chances of receiving a timely  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and full refund.

Final Advice

Act quickly if eligible for the 24-hour waiver cancel  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and file refund request online immediately.

Check fare rules carefully before purchasing, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] especially if you might need flexibility.

Always use EVA Air’s official channels for the refund process; 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  third-party agents require going through them instead.

Keep your booking number and ticket details ready  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and follow online prompts precisely to avoid confusion.

If customer service is unresponsive, consider contacting EVA’s Taiwan  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] or international hotline, and escalate with documentation if necessary.

In short: Yes, EVA Air refunds tickets, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] but success depends entirely on where and how you purchased, how soon you cancel,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and the fare terms you agreed to.

How do I speak to a live person at EVA Air?

Customer Service

Reservations & Ticketing:  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]

Hours of operation: Chinese  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and English 24hours/daily.

Office Address: 2199 Campus Drive, El Segundo, CA 90245.

Office telephone:  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] .

Office hours: MON ~ FRI 08:30-17:30 (Local Time)

If you need to speak with a live person at EVA Air, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] here’s how to contact them directly:

If you're trying to speak to a live person at EVA Air,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] there are several effective ways to get in touch. One of the most direct methods is by calling  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] their customer service number. For travelers in the U.S. or Canada, you can dial  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] , which connects  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] you with EVA Air’s customer support team. This number typically operates during standard business hours, but depending on call volumes,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] you may experience longer wait times. If the U.S. line is busy or unresponsive, many travelers recommend calling EVA Air’s Taipei head office at  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] , where English-speaking agents are available. Calling   𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] during Taiwan's business hours (roughly 8:30 AM to 5:30 PM local time) increases your chances of getting through quickly. When using these numbers, pressing "0" or saying "agent" often helps bypass automated menus  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  and reach a live person faster.

Another reliable option is to use the live chat  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] feature on EVA Air's official website or mobile app. This allows you to message a virtual assistant, and if needed, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] you can ask to be transferred to a real agent by typing "speak to an agent" or "live person." Many customers have found this method effective, especially for non-urgent concerns or general inquiries like flight status, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  check-in procedures, and travel policies. You can also contact EVA Air via social media platforms such as Facebook Messenger or Twitter, where their teams respond to direct messages fairly promptly,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] particularly for general customer support requests.

For less time-sensitive issues,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] EVA Air provides an online contact form and official support email addresses. These are ideal for submitting complaints, feedback, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  or refund requests. Just be prepared , 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] for a slightly longer response time typically a few business days. Whichever method you choose, having your booking reference number, ticket details,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and passenger information ready can significantly speed up the process. While reaching a live person can sometimes be challenging during peak travel times, trying multiple contact options—especially international hotlines  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and chat support—can increase your chances of getting timely assistance from EVA Air’s team.

Does EVA Air have WhatsApp?

“Unlimited Text” supports messaging apps such as Line  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and WhatsApp (excluding photo/video transmission).

EVA Air does not publicly advertise a dedicated WhatsApp support number  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] for customer service. Most of their verified contact options include:

EVA Air does not currently list WhatsApp  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] ,as one of its official customer service communication channels. Instead, the airline encourages passengers to contact them through more traditional  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and verified methods, such as their 24/7 toll-free reservation line at  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  for the U.S. and Canada, or their global support center in Taipei at , which also offers around-the-clock assistance in English and Mandarin. For those who prefer messaging options, EVA Air provides a live chat service directly on their official website, where travelers can first interact with a virtual assistant and, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  if needed, be connected to a live representative. While there are some third-party sources and traveler forums that occasionally mention WhatsApp as a possible contact method,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] EVA Air has not confirmed or published an official WhatsApp number on their website or social media. Therefore, for the most reliable and efficient support, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]

 it is best to use the phone numbers or live chat tools provided by EVA Air directly.

While WhatsApp is not listed as an official support channel by EVA Air, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]  you’ll be best served by using their established communication methods: phone  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] or live chat. These routes are reliable, well-documented, and supported directly by EVA, whereas WhatsApp contact remains unconfirmed  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯] and unofficial.

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