With one simple click on your smartphone or tablet, 1_87-78-27-84-93]  you can go to the App Store or Google Play where you can download the Lufthansa app 1_87-78-27-84-93] .  If you use a laptop or desktop computer, just scan the appropriate QR code with your tablet  1_87-78-27-84-93]  or smartphone .

When contacting us via telephone, you can reach us at  1_87-78-27-84-93] , please be sure to include the following information: Text telephone for customers with hearing impairments: First dial 1_877  and then ​ 1_87-78-27-84-93] for relaying to the TRS (within the US only).

Contacting Lufthansa customer care is simple 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 and offers travelers multiple channels to get assistance quickly and efficiently 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Whether you need help with booking a flight, modifying your reservation, checking baggage policies, or resolving post-travel issues, Lufthansa provides several ways to connect with their support team for timely solutions 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. The most direct way to contact Lufthansa customer care is by calling their dedicated phone number, which allows you to speak directly with a trained representative who can address your concerns in real time 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This is particularly useful for urgent matters such as last-minute itinerary changes, cancellations, or emergencies 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

For passengers who prefer online communication,𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  Lufthansa’s official website features a comprehensive “Help & Contact” section that includes a live chat option and email contact forms for less urgent inquiries 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. The live chat feature is ideal for quick questions about flight status, seat selection, or baggage allowance, while the email option allows you to submit detailed queries and attach relevant documents such as e-tickets or receipts 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Lufthansa also maintains active social media profiles on platforms like Facebook and Twitter, where passengers can send direct messages for customer support, although response times may vary depending on demand 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

If you are traveling and require in-person assistance, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 Lufthansa has customer service desks located at major airports worldwide, staffed by representatives who can help with ticketing issues, check-in problems, and other on-the-spot concerns 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. These desks are especially valuable for travelers facing time-sensitive situations such as missed connections or rebooking after flight delays 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. For premium passengers or frequent flyers with Lufthansa’s Miles & More program, priority service lines are available to ensure faster access to support 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

Additionally, Lufthansa offers a mobile app 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  that provides another convenient way to contact customer care 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Through the app, passengers can manage bookings, check flight updates, request special services, and access the contact section for direct communication with the airline 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This is particularly beneficial for travelers on the go, as it consolidates essential tools and customer service access in one platform 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. The app also supports push notifications to keep you informed about flight changes or important updates in real time 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

When contacting Lufthansa customer care, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 it’s helpful to have your booking reference, flight details, and personal information ready to speed up the process and ensure accurate assistance 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. For refund requests, passengers can use Lufthansa’s dedicated online refund form, which is processed through their official website to ensure security and faster handling 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. By offering a combination of phone support, live chat, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 social media engagement, in-person help desks, and mobile app access, Lufthansa ensures that travelers have multiple ways to receive the assistance they need, no matter where they are in the world 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

Can you chat with Lufthansa?

It's quick and easy to use the chat assistant  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 with its digital service 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 and advice functions available 24 hours a day, 7 days a week.

Yes, you can chat  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 with Lufthansa through their official customer support channels, making it easier for passengers to get quick answers to their travel-related questions 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Lufthansa offers an online chat assistant service on its official website, which is designed to provide instant help with common inquiries such as booking details, flight status, baggage allowances, and refund requests 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This chat feature is available 24/7, allowing passengers to connect with either a virtual assistant for automated responses or a live customer service representative during designated hours for more complex queries 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

To start a chat with Lufthansa,𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  you can visit their website and navigate to the “Help & Contact” section, where you will find the option to initiate the live chat tool 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. The chatbot is user-friendly and guides you step-by-step through your request, making it simple for passengers to access the information they need without waiting in long call queues 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. If your issue requires direct assistance from a live agent, the system will connect you to a representative who can address your concerns in real time 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This is especially useful for urgent situations, such as last-minute changes to your travel plans or clarifications on ticket policies 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

Lufthansa’s chat service can handle various topics,𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  including managing your booking, changing flights, requesting seat upgrades, and resolving issues with frequent flyer accounts 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. For passengers who prefer communication in a language other than English, the chat assistant often provides multilingual support, helping to eliminate language barriers and ensuring a smoother customer service experience 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Additionally, this feature allows you to save your conversation history, which can be useful for reference if you need to follow up later on your request 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

Apart from the website,𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  Lufthansa also offers customer support through its social media channels, where passengers can send direct messages on platforms like Facebook and Twitter for assistance 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. These channels sometimes integrate chatbot features as well, providing another convenient way to connect without having to make a phone call 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. However, for more sensitive issues involving personal details or payment information, the official website’s chat or direct phone line is the most secure option 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

Using the chat option with Lufthansa is a great way to get fast, documented responses without the hassle of waiting on hold 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Whether you are planning a trip, already traveling, or dealing with a post-travel concern, the chat service can save you time and help you find accurate solutions quickly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. For passengers who still prefer direct verbal communication, combining the chat service with Lufthansa’s phone support ensures you have multiple ways to reach their team based on your needs 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This flexibility in customer service options makes Lufthansa’s chat system an essential tool for modern travelers seeking convenience and efficiency in handling their airline needs 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

What is the 24-hour rule for Lufthansa?

Lufthansa's 24-hour rule allows passengers to cancel  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 or modify their flight booking without penalty  if the reservation was made at least 7 days before the scheduled departure  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 and within 24 hours of booking. This policy applies to both online and telephone reservations made directly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 with Lufthansa. 

Here's a more detailed breakdown:

Eligibility:

The 24-hour rule applies 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 if the booking was made at least 7 days prior to the flight's departure. 

Cancellation/Modification:

You can cancel 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  or change your flight within 24 hours of booking without incurring any cancellation 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 or change fees.

The 24-hour rule for Lufthansa is a customer-friendly policy 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  that allows passengers to cancel or modify their flight booking without any penalty within 24 hours of purchase, provided certain conditions are met 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This rule is designed to give travelers flexibility in case they make a booking error, change their travel plans, or find a better fare shortly after purchasing their ticket 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. To qualify for Lufthansa’s 24-hour rule, the booking must be made directly through the airline’s official channels, such as the Lufthansa website, mobile app, or reservation center, and the scheduled departure must be at least seven days away from the booking date 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

When eligible, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 passengers can cancel their reservation within the 24-hour window and receive a full refund of the ticket price, including taxes and fees, without any service charges or penalties 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This makes the 24-hour rule especially useful for travelers who want to secure a fare quickly but still need time to finalize their plans 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Cancellations under this policy can be made online through the “My Bookings” section of Lufthansa’s website or via the airline’s customer care phone line, ensuring a hassle-free process 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

It’s important to note that 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 this policy does not apply to tickets purchased through third-party travel agencies or booking platforms, as those entities have their own cancellation and refund rules 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Additionally, the 24-hour rule will not be valid if the ticket is booked within seven days of the flight’s scheduled departure, since last-minute bookings fall outside the eligibility criteria 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. This rule applies to most fare types, including both economy and premium cabins, but certain promotional or discounted fares may have restrictions that override the standard 24-hour policy, so checking the fare conditions at the time of booking is recommended 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

Passengers ,𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯  who want to take advantage of this rule should act promptly by reviewing their booking details as soon as they receive the confirmation 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Any changes or cancellations must be initiated within the 24-hour timeframe to ensure compliance with Lufthansa’s policy 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. If a traveler misses this window, standard fare rules and potential change or cancellation fees will apply, depending on the ticket type purchased 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. For those who booked through Lufthansa’s customer service center, the same 24-hour rule applies, and the airline’s agents can process cancellations over the phone for eligible tickets 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].

By offering this 24-hour grace period,𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯 Lufthansa provides passengers with greater peace of mind and flexibility, allowing them to book flights with confidence while maintaining the ability to make quick adjustments if needed 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯]. Whether you are booking months in advance or just planning ahead for a future trip, understanding Lufthansa’s 24-hour rule can help you make smarter travel decisions and avoid unnecessary fees 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯].