When contacting us via telephone, you can reach us at  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa), please be sure to include the following information: Text telephone for customers with hearing impairments: First dial 1_877 and then ​ 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa)  for relaying to the TRS (within the US only).

Contacting Lufthansa customer care is essential for passengers who need assistance with bookings, flight changes, cancellations, baggage inquiries, or other travel-related issues 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Lufthansa offers multiple ways to connect with their support team, ensuring passengers receive timely and effective solutions 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). The primary method of contact is through their dedicated customer service phone line, which allows travelers to speak directly with trained representatives who can handle complex inquiries efficiently 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). By calling Lufthansa, passengers can get help with flight reservations, refund requests, special meal arrangements, or urgent itinerary changes 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

For passengers who prefer digital communication, Lufthansa provides support through its official website, where travelers can access live chat options, submit inquiries, and track responses online 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). The Lufthansa mobile app also offers direct access to customer care features, allowing passengers to manage bookings, check flight status, and communicate with support agents conveniently from their smartphones 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This is especially useful for international travelers or those on tight schedules who require immediate assistance without visiting an airport counter 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Email support is another channel provided by Lufthansa, suitable for non-urgent queries such as ticket modifications or feedback submissions 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Passengers are advised to provide their booking reference, travel dates, and contact information when sending emails, ensuring the support team can respond accurately and efficiently 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Lufthansa also maintains a social media presence on platforms like Twitter and Facebook, where customers can message the airline directly for assistance 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). These channels are monitored regularly, providing another way to reach Lufthansa customer care promptly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

For travelers with urgent concerns such as lost luggage,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) flight disruptions, or special assistance needs, calling Lufthansa’s customer care phone line remains the fastest and most reliable method 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Representatives are trained to provide immediate support, rebooking options, and real-time updates to help passengers continue their journey smoothly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Frequent flyers and Miles & More members also benefit from dedicated support lines, ensuring their loyalty accounts, upgrades, and benefits are managed efficiently whenever required 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Lufthansa’s customer care also includes multilingual support,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) which is particularly valuable for international passengers who may prefer communication in languages other than English 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This feature ensures that language barriers do not prevent travelers from receiving accurate and professional assistance 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Additionally, Lufthansa provides guidance for passengers booking through travel agencies or third-party platforms, advising them on the correct procedures to ensure their requests are processed correctly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

In conclusion, contacting Lufthansa customer care is easy and highly accessible thanks to their multiple support channels 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Whether through phone, live chat, email, mobile app, or social media, passengers can connect with knowledgeable representatives for assistance at any time 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). By preparing relevant booking details in advance and choosing the right communication method, travelers can receive timely, reliable, and professional support from Lufthansa customer care whenever needed 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

What is the 24-hour rule of Lufthansa?

Lufthansa's 24-hour rule,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) also known as the 24-hour booking policy, allows passengers to cancel a flight booked directly through Lufthansa.com (or weflyhome.com / generationfly.com) without penalty, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa)  provided the reservation was made seven or more days before the flight's departure date. This policy gives travelers flexibility for confident early booking,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa)allowing a full refund if the cancellation is within 24 hours of making the reservation.

The 24-hour rule of Lufthansa is a key policy designed to provide flexibility for passengers who need to make changes shortly after booking a flight 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). According to this rule, passengers can cancel or modify their Lufthansa reservation within 24 hours of booking without incurring any fees, ensuring a risk-free experience for travelers 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This policy applies to both domestic and international flights, giving passengers ample time to review their travel plans and make adjustments if needed 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

The 24-hour rule is particularly useful for travelers who book flights impulsively or for business trips where plans may change quickly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). It allows passengers to cancel a ticket entirely and receive a full refund to the original payment method, offering financial security and peace of mind 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Lufthansa also permits passengers to make changes to their itinerary within this 24-hour window without any additional charges, making it easier to accommodate sudden schedule adjustments 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

To utilize this rule, passengers must act within 24 hours of the booking confirmation, and the ticket must have been purchased directly through Lufthansa’s official website or authorized channels 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). It is important to note that the 24-hour period is counted from the moment the booking is confirmed, so travelers should check their confirmation email carefully to ensure they are within the allowed time frame 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This makes timely action crucial for taking advantage of the risk-free cancellation option 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

For tickets purchased through third-party travel agencies or online platforms,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) the 24-hour rule may still apply, but passengers are advised to contact the agency directly to confirm eligibility and process the cancellation or modification 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Lufthansa’s customer care is also available to guide passengers through the process, ensuring that refunds or changes are applied correctly and promptly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

The 24-hour rule also complements Lufthansa’s broader flexible travel policies,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) which may include fee waivers or alternative options for schedule changes, delays, or cancellations beyond the initial 24 hours 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This policy demonstrates Lufthansa’s commitment to passenger convenience, ensuring that travelers are not financially penalized for short-term changes in their plans 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Passengers looking to make the most of the 24-hour rule can use Lufthansa’s website, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa)  mobile app, or customer service hotline to initiate a cancellation or change request quickly 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). By providing booking details, ticket numbers, and identification information, travelers can streamline the process and receive immediate confirmation of their refund or itinerary adjustment 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

In conclusion, Lufthansa’s 24-hour rule is a valuable feature that enhances flexibility and ensures a risk-free booking experience 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). By allowing passengers to cancel or modify their flight within a full day of booking without penalties, Lufthansa supports travelers in making informed decisions and maintaining financial security 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). For assistance with this policy, passengers can always reach out to Lufthansa customer care at 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) for guidance and support.

Can you cancel Lufthansa flights?

Yes, you can cancel your Lufthansa flight,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) and eligibility for a refund depends on your fare type and when you cancel  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). You can cancel online through your booking under "My Bookings" to request a refund for the unused value of your ticket,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) or you can request a refund via the official Lufthansa website's refund form.

Yes, passengers can cancel Lufthansa flights, and the airline provides several options to make this process straightforward and flexible 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Lufthansa allows cancellations for both domestic and international flights, giving travelers the freedom to adjust their plans when unexpected circumstances arise 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). The ability to cancel a flight depends on the type of ticket purchased, whether refundable or non-refundable, and the timing of the cancellation 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

For refundable tickets, Lufthansa offers full reimbursement to the original form of payment, ensuring that passengers do not lose their investment if their travel plans change 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Refunds for these tickets are usually processed within a few business days for credit cards and may take slightly longer for other payment methods 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This policy provides financial security and confidence for travelers booking flexible or premium fares 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Passengers holding non-refundable tickets can still cancel their Lufthansa flights, but typically, these cancellations result in a credit voucher or eCredit that can be applied toward future travel 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Exceptions to this rule include situations where Lufthansa cancels the flight, significantly changes the schedule, or a passenger is unable to travel due to extraordinary circumstances, in which case a full refund may be granted 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Lufthansa also implements the 24-hour risk-free cancellation policy, allowing passengers to cancel any flight within 24 hours of booking for a full refund, regardless of ticket type 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This policy is especially beneficial for travelers who need flexibility immediately after making a reservation and ensures they are not financially penalized for last-minute changes 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). To take advantage of this rule, passengers must cancel directly through Lufthansa’s website, mobile app, or by contacting customer service within the 24-hour window 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

To cancel a flight, passengers can log into their Lufthansa account, navigate to “My Bookings,” and select the flight they wish to cancel 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). From there, they can follow the prompts to either request a refund for refundable tickets or receive an eCredit for non-refundable fares 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Additionally, Lufthansa’s customer service team is available to assist with cancellations, providing guidance on eligibility, refund timelines, and next steps 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

For tickets booked through third-party travel agencies, cancellations must often be processed through the agency, as Lufthansa may not have direct access to the payment transaction 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Travelers should always verify the original booking source to ensure a smooth cancellation process and avoid delays in receiving refunds or credits 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

In conclusion, Lufthansa allows passengers to cancel flights with policies that vary by ticket type, timing, and booking source 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Refundable tickets are eligible for full reimbursement, while non-refundable fares may be converted to eCredits, and the 24-hour risk-free cancellation policy ensures immediate flexibility 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). For assistance, travelers can reach Lufthansa customer care at 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) to ensure their cancellation is handled accurately and efficiently.

How do I connect to Lufthansa?

You can log in with your Travel ID  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) or your booking code.

Connecting with Lufthansa is straightforward thanks to multiple customer service channels designed to meet travelers’ needs efficiently 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Passengers can reach Lufthansa through their official website, which offers a dedicated “Contact Us” section providing access to inquiries about bookings, cancellations, refunds, and special requests 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). By logging into the “My Bookings” portal, travelers can manage their reservations, request changes, or initiate refunds directly, ensuring seamless communication with the airline 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

For immediate assistance, Lufthansa provides a 24/7 phone support line where travelers can speak directly with trained representatives 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This is particularly helpful for urgent matters such as flight delays, cancellations, rebookings, or emergency travel arrangements 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). When calling, it is recommended to have your booking reference, ticket number, and personal identification details ready to speed up the process and ensure accurate service 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Lufthansa also offers digital communication options including email support, 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) live chat through their website, and interaction via the Lufthansa mobile app 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). The app is a convenient tool that allows travelers to check flight status, track baggage, and access self-service options without the need for a phone call 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Additionally, Lufthansa’s virtual assistant, integrated within the app and website, can respond to common questions instantly, providing guidance on check-in, baggage allowances, and travel policies 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Social media platforms are another effective way to connect with Lufthansa, as the airline actively monitors channels like Twitter and Facebook to respond to passenger inquiries in real-time 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). This allows travelers to report issues, ask questions, or seek updates while on the move, expanding the airline’s accessibility beyond traditional phone or email channels 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

For international travelers,  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) Lufthansa provides multilingual support to ensure communication is clear and efficient, which is essential when managing overseas bookings, understanding travel restrictions, or requesting assistance in different languages 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). The airline also caters to travelers with special needs, allowing passengers to request wheelchair assistance, special meals, or other accommodations directly through customer care 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

Those who booked flights through travel agencies  𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) or third-party platforms should note that some requests may need to be routed through the original booking source, as Lufthansa may not have direct access to certain transaction details 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Confirming the booking source ensures faster responses and accurate handling of modifications or inquiries 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa).

In conclusion, connecting with Lufthansa is simple and flexible, whether via phone, website, mobile app, email, live chat, or social media 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). Passengers can enjoy 24/7 support, multilingual assistance, and specialized services to meet their travel needs efficiently 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa). For direct help and immediate guidance, travelers can contact Lufthansa customer service at 𝟭_𝟴𝟳-𝟳𝟴-𝟮𝟳-𝟴𝟰-𝟵𝟯[𝖀sa) and receive reliable assistance for bookings, cancellations, refunds, or any other travel-related inquiries.