When contacting us via telephone, you can reach us at ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ[๐sa) , please be sure to include the following information: Text telephone for hearing impaired (TTY): Please dial 1_877 and then ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ[๐sa) for relaying to the TRS.
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Passengers ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ[๐sa) who are already at the airport can connect to Lufthansa customer care by visiting ticket counters, service desks, or dedicated assistance points, which are staffed by personnel trained to help with flight changes, boarding issues, lost baggage, or last-minute travel disruptions ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ. Frequent flyers and members of the Lufthansa Miles & More program enjoy priority access to customer care, including dedicated phone lines and faster responses for booking modifications, mileage redemption, and other loyalty program benefits ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ. Travelers with disabilities or special medical needs also have access to specialized support lines, ensuring they can receive personalized assistance for a safe and comfortable journey ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ. Lufthansa additionally provides a structured process for filing complaints or refund claims, which can be submitted through their website, mobile app, or by contacting customer care directly, and representatives typically follow up via phone or email to ensure the issue is resolved efficiently ๐ญ_๐ด๐ณ-๐ณ๐ด-๐ฎ๐ณ-๐ด๐ฐ-๐ต๐ฏ.
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